FAQ

  • What is Hobby Trader?

    Hobby Trader is an Australian owned and operated business established to provide High Quality Officially Licensed Radio Control Car’s to the Australian Market. Our products are of the very highest standard, and are ideal for presents, corporate gifts, promotions and collectables. Hobby Trader has a fully automated online shopping cart to enable our clients to purchase our products with ultimate ease. Hobby Trader’s products are extremely high quality, from professionally detailed cars to wonderfully presented packaging. Please contact us anytime at info@hobbytrader.com.au for further questions, orders and enquiries.

  • How many years has Hobby Trader been in business?

    Hobby Trader was established by a group of business partners which have been importing and distributing Radio Control Cars for over 15 years. Hobby Trader supplies their clients the highest quality officially licensed RC Cars.

  • How long until I receive my order?

    All customers should receive their order within 5-7 working days of placing the order. Please email shipping@hobbytrader.com.au for an update on your order

  • When will my credit card payment process?

    Your credit card payment will process immediately once you have placed the order through Hobby Trader’s online shopping cart. You will then be emailed an invoice for your order, followed by a tracking number to trace the status of your delivery.

  • How can I track my order?

    You will receive an email with a tracking number which you can trace your order and delivery status. Please email shipping@hobbytrader.com.au for an update on your order

  • What happens if my order is wrong or my RC Car is faulty?

    Please contact Hobby Trader immediately if your order is wrong or your car is faulty on arrival. Please email info@hobbytrader.com.au if there are any issues with your order. Hobby Trader will resolve all issues in a prompt and professional manner at all times.

  • I would like to order more than one RC Car, can I save money on freight?

    Yes - you certainly can save money on freight for bulk orders. Please email us immediately at sales@hobbytrader.com.au to arrange a quote. You can also save money on the price of each RC Car per unit for bulk orders.

  • I own a retail store and would like to stock your products, can we purchase wholesale from Hobby Trader?

    Yes of course! Hobby Trader welcomes all wholesale orders. Please contact our sales Manager on 0433 22 55 55 or email sales@hobbytrader.com.au to discuss wholesale orders.

  • I do not have a credit card but would like to place an order, how do I do this?

    Hobby Trader also accepts direct deposit as a payment method. Please email sales@hobbytrader.com.au to discuss this option. Other payment options include bank cheque, personal cheque and cash. Again, please email us to discuss these options.

  • What will it cost me for postage and handling?

    Hobby Trader charges a fixed rate of $15 postage and handling for 1:10 scale items, and $9.50 postage and handling for all other size items to all areas in Australia.

  • Does Hobby Trader charge GST on these items?

    Yes - all prices on hobbytrader.com.au are inclusive of 10% GST. All prices shown on Hobbytader.com.au are in AUD (Australian Dollars)

  • How do we know our RC Car is an officially licensed product?

    Hobby Trader only supply officially licensed RC Car’s. Please email us at info@hobbytrader.com.au to obtain information demonstrating the authenticity of our products.

  • I work for a corporate company and would like to discuss the opportunity of purchasing your products to be used as corporate gifts to our clients, how do we do this?

    Hobby Trader currently supplies RC Car’s to many corporations to be used as corporate gifts. Our products are an excellent marketing tool due to their high quality looks and detail. Contact our sales manager on 0433 22 55 55 to discuss this opportunity or email sales@hobbytrader.com.au.

  • What radio frequency do the RC Car’s come in?

    All cars have 27mhz frequency.

  • We would like to speak with a representative from Hobby Trader, who do we call?

    For any further questions or information regarding Hobby Trader, please contact our sales manager on 0433 22 55 55.